EasyGrid — Privacy Policy

Who we are

Starlance LLP (“we”, “us”) makes EasyGrid, an iOS and Android app for making photo and video collages, Instagram grids, and carousels. This policy explains what data EasyGrid handles, why, and the choices you have.

The short version: your photos and videos stay on your device. We never upload them to our servers.

Your photos and videos

• EasyGrid asks for access to your photo library so you can add photos and videos to a collage, and to save finished collages back to your library. On iOS you can grant access to only the photos you select.
• Collages, drafts, and photos shared into EasyGrid from other apps are stored in the app’s private storage on your device. They are deleted when you delete them or uninstall the app.
• Recaps (for example, “your best photos this month”) are built on your device. On iOS, EasyGrid uses Apple’s on-device Vision framework to find faces and judge photo quality. It only notes where a face is in a photo and how sharp it is; it never identifies who anyone is.
• To title a recap with a place name, EasyGrid sends the GPS coordinates of a few of the photos to Apple’s geocoding service (iOS only), which returns a town or city name. No image is sent, and we do not receive or store the coordinates.
• When you share or post to Instagram or another app, the images you chose are handed to that app. What happens next is governed by that app’s own privacy policy.

Other data we collect

Account (optional)

You can use EasyGrid without an account. If you choose to sign in with Apple or Google, we receive the name, email address, and account identifier that provider shares with us (Apple lets you hide your email). This is used only to identify your account and any purchases linked to it.

Usage analytics

We record how features are used (for example, which layout or format was picked, that a collage was saved or posted, and which screens were opened), along with device model, OS version, app version, and approximate country derived from your IP address. If you are signed in, these events are linked to your account identifier. Analytics never include your photos, videos, captions, or text you type into a collage.

Crash reports

If the app crashes, a diagnostic report (stack trace, device and OS details, app state at the time) is sent so we can fix the problem.

Feedback

If you send feedback from the app, we store your message, the email address you choose to provide (optional), and your device platform and OS version.

Purchases

If EasyGrid offers paid features, payments are handled by the App Store or Google Play. We never see your card details. We receive purchase status (what you bought, when, and whether it is active) through RevenueCat so we can unlock features across your devices.

How we use data

• To provide the app and its features, and to keep purchases unlocked.
• To understand which features are used so we can improve them.
• To find and fix crashes and bugs.
• To read and reply to feedback you send.
• To deliver new layouts and settings without an app update (Firebase Remote Config).

We do not sell your data, we do not show ads, and we do not use your data for advertising or share it with data brokers.

Who processes your data

We share data only with the service providers needed to run the app:

• Google Firebase — sign-in (Authentication), usage analytics (Analytics), crash reports (Crashlytics), remote settings (Remote Config), and feedback storage (Firestore).
• Apple and Google — Sign in with Apple and Google Sign-In, if you choose to use them; place names for recaps (Apple, iOS only).
• RevenueCat — purchase status, if you buy something.
• Apple App Store / Google Play — payment processing.

These providers may process data in the United States and other countries. We may also disclose data if required by law.

How long we keep it

• Account data is kept while your account exists.
• Analytics data is kept for up to 14 months; crash reports for up to 90 days.
• Feedback is kept for as long as it is useful to improve the app.
• Purchase records may be kept longer where tax or accounting law requires.

Deleting your data

• Delete your account in the app from the account screen (“Delete account”). This removes your sign-in account and, for Apple accounts, revokes EasyGrid’s access to your Apple ID.
• Uninstalling the app deletes your collages and drafts stored on the device. Collages you saved to your photo library stay there.
• To delete analytics or feedback linked to you, email us at the address below.

Your rights

Depending on where you live (including under GDPR, the UK GDPR, CCPA, and India’s DPDP Act), you may have the right to access, correct, delete, or export your personal data, to object to or restrict its processing, and to withdraw consent. Contact us to exercise any of these rights. You may also lodge a complaint with your local data-protection authority.

You can withdraw photo library access at any time in your device settings.

Security

Data sent to our service providers is encrypted in transit (HTTPS/TLS) and stored by providers that encrypt data at rest. Your photos and videos never leave your device unless you share them.

Children

EasyGrid is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it.

Contact

Questions or requests: support@starlancegroup.com.

Changes

We may update this policy. The “Last updated” date above shows the latest revision, and we will notify you in the app of significant changes.